“The Tech 42 team has been instrumental in accelerating our enterprise voice AI initiatives at Goodwill. Their expertise in building robust AWS-based pipelines for conversation data and semantic search helped us turn hundreds of thousands of call recordings into actionable insights. We appreciated their agility and breadth of AI/ML knowledge especially as the scope evolved and their proactive approach ensured our goals were met without losing sight of user needs. This project wouldn’t be where it is today without Tech 42’s support."